About Us
Headed by industry veteran Tim Taylor,
AskTimTaylor.com has decades of industry experience working with
both direct and indirect telecom and data sales and support organizations
for most major telecom and data providers throughout North America.
AskTimTaylor.com
is an outsourcing firm specializing in the professional management and bill
auditing of telecom and data services for companies whose annual budgets
exceed $500,000 annually. Through our relationships with
telecommunications and data providers we are able to assist our clients and
their employees in provisioning, moves, adds, changes, and disconnects of
voice and data services, conducting inventory and billing audits, and
recovery of money through carrier billing errors.
We are authorized to represent multiple carriers' telecom and data services
through Master Agents provision voice and data services through Master
Agents and/or telecom and data providers’ indirect and direct sales support
teams.
Because our
clients place orders through AskTimTaylor.com, telecom and
data providers view us and our clients as a single entity. This collective
strength and clout gives our clients additional negotiating power, better
customer service, and flexibility throughout telecom and data providers
contract terms. We are our client’s advocate.
We represent our
clients and not the telecom or data provider. AskTimTaylor.com’s
compensation is based on successful outcomes of disputes in favor of our
clients when our clients’ and the telecom and data providers disagree. We
have proven escalation techniques and strategies for resolving disputes our
clients may have with their telecom and data providers. Our decades in the
industry with extensive contacts and relationships helps us resolve issues
such as billing disputes and trouble tickets and expedite the provisioning
and/or repair of telecom and data services. We provide our clients training
and assistance to help overworked Telecom and IT managers, Legal and
Accounting departments. Our purpose is to propose ways for our clients to
find and recover real money, improve telecom and data efficiencies, and
provide management expertise, education and training for their employees.
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